Privacy Policy
Your privacy is important to us. It is The London Money Company's (doing business as Generic Magic) policy to respect your privacy regarding any information we may collect from you across our website, generic-magic.com, and other sites we own and operate.
Information We Collect
When you use Generic Magic's AI health chatbot services through WhatsApp or Telegram, we collect and process the following types of information:
- Chat messages and health-related questions you send to our chatbot
- Message metadata (timestamps, platform identifiers)
- Basic profile information from WhatsApp/Telegram
- Usage patterns and interaction frequency
- Technical information necessary for service delivery
How We Use Your Information
Your information is used for the following purposes:
- To provide personalized health-related information and recommendations
- To improve our AI models and chatbot responses
- To maintain and enhance our service quality
- To ensure the security and reliability of our platform
- To comply with legal obligations and healthcare regulations
AI Models and Third-Party Services
Our service utilizes several AI models and third-party services:
- OpenAI's models for natural language processing
- Anthropic's AI models for healthcare-specific responses
- Google AI services for additional processing
- AWS for secure data storage and processing
- Vercel for website hosting and deployment
- WhatsApp and Telegram for message delivery
Data Security
We implement robust security measures to protect your information:
- End-to-end encryption for message transmission
- Secure cloud storage with AWS
- Regular security audits and updates
- Strict access controls for all systems
Important Health Disclaimer
The London Money Company's AI health chatbot (Generic Magic) is designed to provide general health information and guidance. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with questions about medical conditions.
Data Retention
We retain your chat history and related data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of certain data processing activities
- Receive a copy of your data in a portable format
Updates to Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for legal compliance. We will notify users of any material changes through our chatbot or website.
Contact Us
If you have questions about this privacy policy or your data, please contact us at:
Email: mert@generic-magic.com
Website: generic-magic.com